Barb Byers, Western Illinois Home Health Care

“Western Illinois Home Health Care contacted the Office of Congresswoman Cheri Bustos on August 16, 2017 to express concern with the trouble of collecting a payment dated April 10, 2017 in the amount of $29,159.42 from Health Net Federal Services, LLC. Western Illinois Home Health Care had made contact with Health Net Federal Services several times with the promise that they would re-issue the check. After multiple attempts were made to collect the payment, Western reached out to Congresswoman Bustos for assistance. Within a couple of days requesting assistance we received a call from a constituent advocate who confirmed that Congresswoman Bustos’ office would be happy to help”

“The response from Congresswoman Bustos’ office was quick and effective. We received the payment via electronic transfer 6 days after reaching out to Congresswoman Bustos. Western Illinois Home Health Care is extremely grateful for the assistance that was provided by her office. Congresswoman Bustos’ dedication to veterans is remarkable.”

Barb Byers, Monmouth

President, CEO

Western Illinois Home Health Care